Política de Privacidade

This privacy policy describes how our company collects, uses, and protects your personal information when you use our online platform and services. We are committed to ensuring the privacy and security of your data.

Information We Collect

We may collect various types of information from or about you when you interact with our site or use our services. This includes:

• Personal Identification Information: Such as your name, date of birth, and similar identifiers.
• Contact Information: Including your email address, phone number, and postal address.
• Payment Information: Details necessary to process payments for courses or services.
• Educational and Professional Information: Data related to your academic background, professional experience, interests in specific media training topics, and course progress.
• Communications: Information you provide when you contact us, participate in forums or discussions on our site, or provide feedback.
• Technical Data: Information about your device and how you interact with our site, such as IP address, browser type, operating system, referring URLs, pages viewed, and the timing and frequency of your use.
• Usage Data: Information about how you use our service, including the specific courses or resources you access.

How We Collect Information

We collect information through different methods:

• Direct Interactions: You may provide information to us when you register for an account, enroll in a course, contact customer support, submit assignments, or participate in site features.
• Automated Technologies: As you navigate our site, technical and usage data may be collected automatically using cookies, server logs, and other similar technologies.
• Third Parties: We may receive limited information about you from third-party service providers who support our operations, such as payment processors or analytics providers, subject to their own privacy policies.

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our education and media training services, based on lawful grounds:

• To Provide Services: To deliver the courses, workshops, and resources you enroll in, manage your account, process payments, and provide access to platform features.
• To Communicate with You: To send you information about your enrollment, course updates, service notifications, and respond to your inquiries.
• To Improve and Develop Services: To understand how our service is used, analyze trends, develop new courses and features, and enhance the overall user experience.
• For Security: To protect our platform, detect and prevent fraud, and ensure the security of our systems and data.
• For Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
• Based on Your Consent: For specific purposes where we have obtained your explicit consent.

Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing access to courses you enrolled in).
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject (e.g., tax or accounting requirements).
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your interests or fundamental rights and freedoms (e.g., improving our services, security, or marketing activities where consent is not required).
• Consent: Processing is based on your explicit consent, which you can withdraw at any time.

Sharing Your Information

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share data with trusted third-party companies who perform services on our behalf, such as payment processing, hosting, analytics, and customer support. These providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to appropriate privacy protections.

Data Security

We implement technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is entirely secure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data we hold.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions (e.g., for direct marketing).
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, please contact us by postal mail at:

Instituto de Comunicação Mídia Certa
Avenida Cândido de Abreu, 700
8th Floor
Curitiba, Paraná, 80530-000
Brasil